Please note that most orders take up to one week for processing.  We strongly recommend you place your order by Saturday evenings.  We typically ship out on Wednesdays, which usually takes 1 - 2 transit days.  

All our packages are automatically released to the recipient for delivery.  If you are not home during your delivery, FedEx will leave your delivery at your front door with no signature required.  If your package is delivered, and goes missing in between the time of delivery and you get home, NC Raw Fed & Co. is not responsible for your package.  Once your package has been delivered NC Raw Fed is no longer responsible or liable for any damage or shipment that goes missing.  Please contact FedEx immediately at 1-800-463-3339, select option 1 to speak to a representative.

Unfortunately we can not guarantee that orders will arrive fully frozen.  By purchasing our products, you are releasing NC Raw Fed & Co. that the product will be fully frozen upon delivery.  We cannot control the shipping carrier, and we do our best to make sure your order is packed sufficient for transit time. If your order arrives thawed, you can take the opportunity to separate it and re-freeze it or you can simply place in your freezer and allow it to re-freeze.  There is absolutely nothing wrong with thawing and re-freezing meat for your pets diet. 

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12 1st Avenue NW, Hickory, NC 28601

Customer Service: (828) 461-5711

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The grass is greener on the RAW side 

Why Feed Raw?

Because it makes sense.  Our canine and feline companions have the science backing of being carnivorous animals.  There is no denying that their bodies are made to digest meat, from their teeth and jaws down to the size of their stomach and digestive track.  By feeding our animals a dry and highly processed diet full of preservatives and fillers, we aren't giving them what they need.  What they were designed for.  There are a lot of myths, misconceptions, and misinformation out there about feeding a raw pet diet and we are here to support you along your journey, judgement free.  We understand how overwhelming and hard it can be to completely change your life and to start the raw journey, but we're here to help you every step of the way! We promise to always source safe, ethical and top quality products.  From our family to yours.  

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